Terms of Service
Last Updated: January 1, 2024
Agreement to Terms
By using the services of Plumbing Denver & Drain Clean Expert ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services Provided
We provide professional plumbing services including but not limited to:
- Emergency plumbing repairs
- Drain cleaning and maintenance
- Water heater installation and repair
- Pipe repair and replacement
- Bathroom and kitchen plumbing
- Leak detection services
- Commercial plumbing services
Service Appointments and Scheduling
- Scheduling: Appointments are scheduled based on availability and service urgency
- Emergency Services: Available 24/7 with additional emergency service charges
- Cancellations: Please provide at least 2 hours notice for appointment cancellations
- Access: Customer must provide reasonable access to work areas
Pricing and Payment
- Estimates: Written estimates are provided before work begins
- Pricing: All prices are subject to change based on actual work required
- Payment: Payment is due upon completion of services
- Accepted Forms: We accept cash, check, and major credit cards
- Late Payments: Late payment fees may apply to overdue accounts
Warranties and Guarantees
- Workmanship: We guarantee our workmanship for 90 days from completion
- Parts: Manufacturer warranties apply to all parts and materials
- Limitations: Warranties do not cover damage from misuse or normal wear
- Claims: Warranty claims must be reported within the warranty period
Customer Responsibilities
Customers are responsible for:
- Providing accurate information about plumbing issues
- Ensuring safe access to work areas
- Protecting personal property during service
- Prompt payment for services rendered
- Following maintenance recommendations
Limitation of Liability
Our liability is limited to the cost of services provided. We are not responsible for:
- Consequential or indirect damages
- Pre-existing conditions not disclosed
- Damage to property not directly related to our work
- Issues arising from customer modifications to our work
Insurance and Licensing
Plumbing Denver & Drain Clean Expert is:
- Fully licensed by the State of Colorado
- Bonded and insured for customer protection
- Covered by comprehensive liability insurance
- Compliant with all local and state regulations
Dispute Resolution
Any disputes arising from our services will be resolved through:
- Direct communication and good faith negotiation
- Mediation if necessary
- Binding arbitration as a last resort
- Colorado state law governs all agreements
Privacy and Data Protection
We respect your privacy and protect your personal information in accordance with our Privacy Policy. Customer information is used solely for service delivery and business operations.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of modified terms.
Contact Information
For questions about these Terms of Service, please contact us:
Plumbing Denver & Drain Clean Expert
737 E Colfax Ave
Denver, CO 80203, USA
Phone: +1 (720) 970-8555
Email: info@plumbingdenverco.com